NBS UK - Service Department

To contact our Service Department,
call +44 (0)1727 731414 or use our contact form.

For the most efficient processing of your request please have the following information ready when telephoning the Service Department:

• Model Number
• Serial Number
• Manufacturing Number
• Order Number (if applicable)

New Brunswick Scientific's Service Department supports customers by offering:

• Installation of new equipment
• Routine maintenance servicing
• Breakdown repairs
• Refurbishment of used equipment
• Calibration services
• Technical support, advice and diagnosis

Our team of factory-trained field service engineers covers the UK providing a fast response to callouts. All engineers carry a large inventory of factory-approved spare parts for effective repair of instruments to the original product specification. We have specialist service engineers for Ultra Low Temperature Freezers, Fermentors and Cell Culture products.