NBS UK - Service Department


To contact our Service Department,
call +44 (0)1727 731414 or use our contact form.



For the most efficient processing of your request please have the following information ready when telephoning the Service Department:

  • Model Number
  • Serial Number
  • Manufacturing Number
  • Order Number (if applicable)
New Brunswick Scientific's Service Department supports customers by offering:

  • Installation of new equipment
  • Routine maintenance servicing
  • Breakdown repairs
  • Refurbishment of used equipment
  • Calibration services
  • Technical support, advice and diagnosis
Our team of factory-trained field service engineers covers the UK providing a fast response to callouts. All engineers carry a large inventory of factory-approved spare parts for effective repair of instruments to the original product specification. We have specialist service engineers for Ultra Low Temperature Freezers, Fermentors and Cell Culture products.



PO Box 4005 Edison, NJ 08818-4005 USA • bioinfo@nbsc.com • 732-287-1200 • 800-631-5417
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